The 35-year old TIPS training program covers the legal responsibilities of establishments, the effects of alcohol on people, and various customer-friendly ways to provide alcohol service in a responsible manner. It also gives you a chance to practice some ways of dealing with real-life scenarios.
You want to keep the customers happy, and clearly you are there to provide them with what they ask for. However, when a drunk customer starts to become a problem you should never hesitate to cut them off, and here is why.
With changing shifts, late nights and constant stress, staying healthy while working in restaurants isn’t always easy, but these simple steps can help.
The holidays are great for hospitality employees, but now that they’re over and business is slowing down, it’s time to ensure your earnings stay up.
Mixology is more than just a pretentious title given to the modern bartender. It implies a certain skill set meant to improve the guest experience.