Pocketing tips, no matter how well-deserved you think they are, is unacceptable behavior–and there are some very good reasons why.
While working in a restaurant sometimes requires you to interact with annoying customers, sometimes kicking people out is completely justified. Consider these seven reasons customers have been 86’d from restaurants as shared on a Reddit thread and through a Quora discussion.
Whether you’re selling the latest craft or traditional leading brands, there’s more competition than ever. So how do you stand apart and sell more product? Here are some innovative beer marketing strategies you can use to outsell the competition.
The 35-year old TIPS training program covers the legal responsibilities of establishments, the effects of alcohol on people, and various customer-friendly ways to provide alcohol service in a responsible manner. It also gives you a chance to practice some ways of dealing with real-life scenarios.
You want to keep the customers happy, and clearly you are there to provide them with what they ask for. However, when a drunk customer starts to become a problem you should never hesitate to cut them off, and here is why.