Frequently Asked Questions

Yes, we have several subscription packages to accommodate businesses of all sizes. All packages include unlimited job posts and all business features. To learn more about pricing, click here.

To initiate a subscription, first, create a business page if you have not done so already and add payment information by going to Page Settings from the left-side menu and toggling the Billing tab. Then simply message us from inside the app by clicking on the black question mark icon on the bottom right of the screen or at [email protected] and we’ll take care of the rest!

What if I have jobs published?

Any currently published jobs will carry over and have the same billing date as your new subscription plan.

No, you will not get charged again if you want to edit and republish a current listing. So edit away! You will however be charged to republish an archived listing even if there is time remaining in the 30 day post.

If you happened to be re-charged for a job post it’s because job listings will automatically renew after 30 days, unless they are archived. If you no longer want a job to be posted, then archive it! However, note that re-publishing an archived job (even within 30 days of payment) is the same cost as publishing a new job listing.

Immediately after your card is charged, a receipt will be emailed to the billing email address. You can also find payment invoices by clicking on the job’s line in the billing history tab of your business page’s settings. To find out more about billing history click here.

If you are on a subscription plan, your invoices will not be displayed here. If you need another copy, email [email protected] with you request.

You can turn off notification emails by logging into your Sirvo account and clicking on Page Settings located on the left side of the page. From there click on the Notifications tab at the top.

You can change your notification preferences by clicking or unclicking the box to the left of the particular setting. If you are the selected admin to notify for job posts, you will still receive notifications regarding these listings regardless of whether or not your preferences are set to off. To learn more about Applicant Notifications click here.

To edit your business location, go to the account tab in your business settings. Directions are available here. To add multiple locations, you’ll follow the same steps as creating a new company page. To find these directions click here. It is best practice to identify multiple locations using an identifier in the business name. Identifiers can be cities, states, neighborhoods, or streets.

There is no limit on the number of locations or business pages you can have! We encourage you to utilize multiple pages because Sirvo has very flexible multi-admin settings that allow you to flawlessly manage more than one page. Jobs are also identified by the location of the page that’s posting, thus you want to have accurate location information. To learn more about adding multiple locations click here.

There is no limit on the number of admins associated with a business page or the number of business pages a single user can manage, so add as many admins as necessary and accept rights as needed. To learn more about inviting additional page admins click here.

Before you can select another person to receive new applicant notifications, they must be a page admin. Once they have accepted the invitation, their name will be visible in the Admin for Notifications drop-down menu at the bottom of the job form and can be selected.

For directions on inviting new admins, click here.

If you find a job you want to apply to on Sirvo simply click the orange Apply button located on the top and bottom of the job listing page. To learn more about applying for jobs click here.

One great way to increase the number of applications you receive is to avoid posting job listings for ‘all positions’ or several positions at once. Instead, make your listings specific to each position for which you’re hiring. That said, there’s no need to post duplicate listings when filling more than one of the same position. This will also assure that you receive applications from candidates that are best qualified to fill your open positions. Find more job posting tips here.

On Sirvo it is really easy to review new applications! Simply use the Application Tracking System (ATS). To learn more about Applicant Tracking System click here.

Nope, job seekers have absolutely no idea if you move them around in the applicant tracking system. This is just to present you with a more organized and streamlined view. To learn more about Applicant Tracking System click here.

You can contact job seekers two different ways by using QuickReply or Messaging. QuickReply allows you to reply to the new applicant immediately via email. Or you can communicate with applicants directly using Sirvo’s Messaging system. To learn more about contacting applicants click here.

To message potential job seekers you can search for a particular job title under the candidate search tab. Click on their profile page and from there you can send them a message! To learn more messaging on Sirvo click here.