As a host or hostess, you’re the first person to greet customers when they walk through the door of the restaurant, and you’re good at it! While you love your job and the opportunity to interact with people from all different walks of life, you’re also hoping to move onto something bigger and better. Doing your job to the best of your ability will help catch the attention of managers, owners, and other staff members, but there are several things you can do to make yourself look even better.
Where Are You Going?
First thing’s first; ask yourself what goals do you have for advancement? Your future job will help determine the actions that you need to take in order to move up. Some hosts have their eyes on a job as a server. After all, the tips are better!
Your employment goal will help shape your behavior as you work your way up to the top.
More ambitious hosts, however, are eager to take it even further than that: they have their eye on a restaurant manager job, possibly even with an eye to eventually moving up to regional manager. Your employment goal will help shape your behavior as you work your way up to the top.
Make Yourself Useful
What do you do during a slow period at the restaurant, when no one is coming through the doors? If all of your work is taken care of, do you find ways to pitch in and help others?
Well, you should because this simple action can help showcase your willingness to work with the restaurant like nothing else. Don’t just seat customers and take them their silverware. Within the restrictions offered by the rules that go along with your restaurant, you can:
- Bus tables
- Help with cleaning tasks
- Grab drink refills for a table whose server is busy
- Bring out food when you can
- Take drink orders
While you should always take care of your own tasks first, the more helpful you are, the more obvious it to your employers that you’re the ideal choice for future management or server positions. It’s not a guarantee that you’ll get the promotion you’re hoping for, but it’s certainly a great way to start pushing your foot in the door.
Put Your Best Foot Forward
If you’re hoping for a promotion, you need to show it! No, every day at work isn’t going to be your best and brightest. You’re going to have rough days: days when you were in a bad mood coming into work or when your entire shift seems to be going wrong.
How you handle those days, however, will dictate your employers’ willingness to move you into a better position. If you can handle your bad days while still being friendly and helpful to customers and going out of your way to help your co-workers, your managers are going to see it.
Every day at work is a fresh opportunity to dive in and show your stuff.
Every day at work is a fresh opportunity to dive in and show your stuff. Seat each server equally and as fairly as possible. Smile and help all of your coworkers, even the ones that you don’t necessarily like. Be kind and compassionate to customers who have problems, even when you’re struggling to understand their problem or you’re frustrated because of the way they’re treating you.
Your managers are not mind readers. They can’t know that you’re hoping for a promotion until you let them know. You don’t want to be a nag or bring it up so frequently that you annoy them, but you do want to let them know that you’re very interested in taking your employment with the company to the next level.
Your managers are not mind readers. They can’t know that you’re hoping for a promotion until you let them know.
Not only will this make the higher-ups aware of your aspirations but it can also lead to them giving you advice on how to make it happen, which is by far your best chance of getting that promotion!
Working as a host in a restaurant is a great starting place for a future career. With time, you can work your way up through the ranks, enhance your skills, and ultimately have that restaurant manager position you’re dreaming of. It all starts, however, with the energy and effort that you put into your job every day.
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