Americans may not have the most pristine reputation when it comes to eating healthily, but that may soon change as consumers are increasingly basing what to eat on healthfulness. As the demand for healthy food rises in and out of the home, the restaurant industry must adapt to fit the times.
Healthy Habits on the Rise
According to the 2014 Food & Health Survey published by the International Food Information Council (IFIC), healthfullness is the third leading driver of food and beverage selection, influencing 71 percent of consumers. And this shift towards better nutrition is not passive at all as the same survey concluded that at least three out of five Americans spend some time planning each of their meals.This healthfulness movement does not only apply to what is being eaten within the household, but extends to what people are looking for when choosing where to eat out. Research conducted by the National Restaurant Association (NRA) shows that nearly 75 percent of consumers are more likely to dine at restaurants offering healthful items, and when ordering, half of Americans at least sometimes use nutrition information to decide what to have.
A Few Changes
So what does this mean for the restaurant industry? It means boosting nutrition while maintaining taste. To help, Deanne Brandstetter, vice president of nutrition and wellness for the Compass Group North America, offers a few easy ways to improve the nutrition content of your menu items:
Increase produce on the plate. Fruit and vegetables have a huge water content, are low in calories, lower in sodium, and have no saturated fat in their natural state. The more produce you place on a plate, the less you need of other items. The challenge: making produce as interesting and craveable as your proteins.
Add umami with mushrooms. Mix ground mushrooms into ground animal protein to decrease calories, sodium and fat and increase fiber, selenium and Vitamin D. Let customers know about it. They’re no longer into “stealth health,” Brandstetter says. They want to know that you’re making your menu items more nutritious – and how you’re doing it.
Reduce sodium. Use salt as a “finisher,” rather than in every step of the preparation. Or, explore new salt replacements. In response to restaurant and consumer demand, food manufacturers are developing innovative, new products to reduce sodium. One example: diamond-shaped salt crystals, which are hollow inside and have more surface area than traditional salt crystals.
Improve carbohydrate quality. Use whole grains in pasta, pilaf, risotto and other dishes. Experiment with grains other than whole wheat, such as millet, quinoa and spelt. Get ideas and resources from the Whole Grains Council.
Create interesting, lower-calorie beverages. Offer house-made, healthful beverages, such as ginger water, sparkling water with fruit or tea infused with fruit or herbs. Serve juice made with fruit and vegetable purees.
Consider strategic calorie design. Create plates with a limited number of calories. For example, if you are designing a plate with no more than 600 calories, make sure every element builds flavor, satisfaction and craveability.
Rethink desserts. Instead of serving a large slice of cheesecake with a strawberry garnish, create a miniature cheesecake surrounded by strawberries. “The CIA calls it the ‘dessert flip,” Brandstetter says. Customers appreciate tiny dessert portions rather than low-calorie versions, she says.
Allow for indulgence. But on a small scale. Instead of a platter of all fried seafood, serve a few fried shrimp and many, many more grilled shrimp on skewers. “It balances it out a little bit,” she says.
How are you making strides to improve the nutrient content of your menus? Let us know here, or @gosirvo.
Self-trained chef, James Beard Foundation award winner, head judge on Emmy Award winning reality-competition program “Top Chef”, world famous restaurateur, family man, mentor, and even life-saver (of cookbook author Joan Nathan, while choking on a piece of chicken) are just a few of the many hats worn by celebrity chef Tom Colicchio. So what are the secrets behind the success? A three ingredient recipe: “make people happy”, “remain flexible”, and “learn from everyone”.
”Make People Happy”
Eating out is about eating good food, of course, but it is also about convenience. When at a restaurant, whether it is fast casual or fine dining, we don’t want to worry about a tåhing. From the food, to the service, to the atmosphere, we want it wrapped up in a nice bow to be devoured as we please.
Tom Colicchio believes that the fundamental principle that is the foundation of every successful restaurant is that “everything has to work- food, service, and hospitality.” He understands that not only does the food have to be tasty and well-served, but the mood is crucial as well. When “no one is making you feel good”, you leave unsatisfied, with a bad taste in your mouth, if you will. And for Tom, it’s all about “the feeling when you’re walking out the door.”
”Remain Flexible”
What does Tom Colicchio, who has opened several extremely successful restaurants, believe is the most common mistake made when undertaking this notoriously arduous task? “Too much of a game plan.”But don’t misunderstand what he is saying. According to Tom, “always go into a restaurant opening with a great plan, but be prepared to make changes quickly.” On occasion, ideas which sound great in theory don’t always translate into reality as imagined. And this happens to everyone, including the greats. For example, Tom explains that when opening Craft, the menu was confusing customers. So, instead of saying “this is just how we do it,” he and his team realized that it was “causing too much confusion,” and changed the menu as to cater to the diners.In the end, as Tom explains, “you might have a plan… but if it’s not working, you may have to make a change to that plan. You have to remain flexible.”
”Learn From Everyone”
As a chef, restaurateur, and television personality, Tom Colicchio receives his fare share of criticism. What does he do with it? He listens, and then he learns. When considering reviews and the like, Tom doesn’t take it personally, and doesn’t necessarily equate a negative comment to a mistake made by him or his team. Instead, he takes his own advice to “learn from everyone,” and says “you have to start looking for patterns. And once you establish a pattern, then you can identify where there’s a problem that needs fixing.”As a judge on “Top Chef” and an expert on all things culinary, Tom also knows how to dish out the criticism. His advice: “don’t make it personal.” Most of us know that when feeling attacked on a personal level, what is actually being said, the critique itself, goes in one ear and out the other. There is no chance of learning, and improving. So, Tom suggests that we instead “focus on what people are doing as opposed to who they are.”
Sage Advice
Not one person can argue the success of Tom Colicchio, and as such, his advice is in all likelihood good advice. In essence, he’s telling us to stay true to ourselves and our intentions, and that we must be open to change, and adapt. Now those are two tactics we can all use!
Want more tips on how to hack the service industry? Find them @gosirvo.
The interview is arguably the most important part of applying for a job. And the most difficult. Here are the do’s and don’ts for some of the tricky interview questions you may have to answer.
“Can you tell me a little about yourself?”
DON’T give your entire life story.
DON’T regurgitate what is on your resume.
DO give a brief history about prior training or experience.
DO share 2-3 specific accomplishments that relate to your professional career, and be concise.
“What was your experience like at your previous position?”
DON’T speak negatively about your previous employer/company.
DON’T just use a vague phrase as your answer, like ‘great learning experience’.
DO give specific examples of your experience that lead to successful outcomes or that relate to the position for which you are interviewing.
DO include how your previous position or company differ from that for which you are interviewing.
“What are your greatest professional strengths and weaknesses?”
DON’T answer based on what you think the interviewer wants to hear; for both strengths and weaknesses, be honest.
DON’T give generic answers like ‘I work too hard’ or ‘I’m a team player”.
DO provide a specific example of a situation in which your strength served you well.
DO explain what you are doing to overcome your weaknesses after you share what they are.
“Why are you interested in this position?”
DON’T only talk about what is in it for you, such as great perks, more money, etc.
DON’T solely focus on the past, and why you are leaving your current position.
DO discuss the company, and how you and your [insert trait here] will be a perfect fit.
DO talk about the company’s bottom line, the future, and how you can make it a bright one for yourself AND the company.
“What is your super power, spirit animal, etc.?”
DON’T just give your go-to answer. Employers will appreciate an answer tailored to the job, company, or industry as it shows a certain level of dedication.
DON’T hold back, as this question is supposed to break the ice and meant to showcase a bit of your personality.
DO think outside of the box, but still make sure it relates to the company’s ethos.
DO take pause, or use a filler such as ‘that is a great question…’, if you do not have an answer right away.
“Do you have any questions for us?”
DON’T SAY NO!
DON’T let yourself get caught without a question because it has already been discussed. Think of a few less-common questions just in case.
DO ask questions that show you have researched the position and company. Questions about ongoing projects are always a good go-to.
DO ask about relevant subjects. Asking if you can wear jeans to work is not relevant.
DOs for Any and All Questions
Be honest. Do your homework. PRACTICE, PRACTICE, PRACTICE.
Do you have more do’s and don’ts for these questions? Or need do’s and don’ts for other tough interview questions? Let us know @gosirvo
An astonishing 1.3 billion tons of food, totaling nearly $1 trillion at retail prices, is wasted annually worldwide, either because it is spoiled in transit or thrown out by consumers. This global issue is not only hurting our bank accounts, but also costing us precious natural resources. So, what can be done?
Non-Trivial Trivia
How much of the U.S. energy budget is used to get food from farms to tables nationwide?
10 percent, equaling almost $3 billion in 2014, was spent on producing, harvesting, transporting, and packaging our food.
How much U.S. land and fresh water is used for providing food to consumers?
More than a third of all food produced goes uneaten, as approximately 20 percent is spoiled or ruined and 10 percent is thrown away, costing an estimated $165 billion per year.
The numbers are pretty staggering, aren’t they? And that’s just a few facts regarding short term effects, but what about long-term consequences?
Back to the Future
Much of our wasted food ends up rotting in landfills where it accounts for a considerable portion of methane emissions that contribute to global warming. Worldwide, the energy that goes into the production, harvesting, transporting, and packaging of wasted food generates more than 3.3 billion metric tons of carbon dioxide, another greenhouse gas responsible for raising Earth’s temperature. In fact, if food waste was a country, it would be the world’s third largest emitter of greenhouse gasses, according to the United Nation’s Food and Agricultural Organization (FAO) report ‘Food Wastage Footprint: Impacts on Natural Resources’.
As a call to action, FAO Director-General José Graziano da Silva stated, “We simply cannot allow one-third of all the food we produce to go to waste or be lost because of inappropriate practices, when 870 million people go hungry every day.” So, what can be done to curb the amount of food wasted?
Take ‘Initiative’
Reduction of food waste as a movement has gained speed, and as such there is now demand for food waste solutions, from consumers and corporations alike. Initiatives aimed at making it easier to avoid waste are growing in number, and in application.
Take for example CrobMobster, which enables communities in-need and local farmers, producers, and food purveyors with surpluss to connect within a food gleaning and supply-sharing platform. To date, CropMobster has helped save over 1 million pounds, more than 2 million servings, of local food from going to waste in Sonoma and Marin Counties, California.
In order to reduce waste in the home, use Fresh Paper, which is simply a piece of paper infused with organic spices that keep fruits and vegetables fresh for 2-4 times longer. Fresh paper is available at grocery store chains such as Whole Foods and Wegmans. Another handy tool for using leftover food items is Food Rescue, an app launched by Google and Sainsbury’s, a British supermarket chain, which generates recipes based on up to nine ingredients dictated by the user.
Even rotten food is now a commodity. Harvest Power takes food waste, along with leaves and yard trimmings, and through anaerobic digestion and composting, transform them into renewable energy to power homes.
Healthy Habits
It is great that there are now products available to help us waste less food, but there are also ways to do so by incorporating a few simple habits into your daily lifestyle.
Plan ahead. Before going to the grocery store, take inventory of what you already have available. If you know what you’ll be cooking, and for whom, buy only enough necessary to feed the crew. Also, take note of expiration dates when shopping so you have an idea of how long items will last.
Remember to rotate. When loading groceries into your refrigerator and pantry, use the ‘first in first out’ method. Place new items in the back, and move older or already opened foods to the front. This way, food is less likely to go unused.
Save leftovers. If you’re in the habit of tossing leftover food at the end of the meal, consider packing it up and taking it to work or school for lunch the next day, or even save it for a second dinner. This can not only reduce wasted food, but also save you a few extra dollars.
Go trayless. Many of us frequent cafeterias where trays are available for carrying food, but next time, consider going trayless. By being unable to purchase as much food at once, you can reduce the amount of food that ends up in the trash. At the end of the meal, if you’re still hungry, you can always get back in line!
Donate. If you find yourself with a surplus of food, why not donate it. Millions of people go hungry everyday, and if you can even help feed one more person, you’re making a big difference. Find out how to donate here.
With the fast paced world of today, it can be easy to forget that wasting food is easy to avoid, and that it has dire consequences as well. However, if we all make a bit of effort, we can pave the way for responsible eating, for our health, wallets, and planet.
As the national economy continues to improve, jobs are becoming less and less capricious. However, as is the nature of the service industry, employee turnover among hospitality positions remains high, so what can you do to keep the checks coming? Actually, quite a lot!Climbing the ladder
Many consider positions within the service industry to be temporary, whether it is because, for a considerable portion of the workforce, it is either a first job or placeholder or because the average lifetime of a service industry business is shorter than most. However, this is misleading because, since the perception of service industry jobs is as provisional as it gets, there can be no career advancement or long-term career planning in general. But, this is not the case. According to National Restaurant Association Educational Foundation research, 97% of restaurant managers and 94% of shift or crew supervisors no longer in their first restaurant job have advanced to higher-paying positions in the restaurant industry, meaning that if you stick it out, the rewards will be worth the wait.
Lose the ‘tude…or just change it
So, now that you know that it is possible to turn an entry-level position into a well-paying career, how do you keep the job you have in order to ascend the ladder? It starts with the attitude you maintain while in the workplace. Positivity, as well as negativity, is readily noticed and oftentimes contagious. If excitement and enthusiasm are on your mind, not only will your colleagues be thankful, but your supervisors will be as well, not to mention you’ll have a much easier time accomplishing the next tip.
Go the extra mile
Employees that do their jobs well are the ones that are kept on the payroll, and the first to be promoted. So, go above and beyond your normal responsibilities. Be as helpful as possible in your place of employment, even if that means taking extra shifts or unpopular duties. Demonstrate your commitment to the company, and initiative in getting what needs to be done, done.
Learning is fun
When money is tight, getting the most bang for your buck becomes the most important thing. For employees, this means being as productive as possible, in as many areas as possible. Take the time to learn new tasks, skills, and specialties because when push comes to shove, you won’t be the one going overboard, plus you’ll be demonstrating your potential as well as aptitude.
Build roots
One of the most important, and beneficial, aspects of today’s professional world is networking. Be sure to make connections and build relationships with colleagues and supervisors in departments beyond yours. The deeper your roots are in the organization, the less likely it is that you’ll be cut loose when the storm hits. And even if you are, who knows which acquaintance or friend will be your saving grace.
Just in case
Last but not least, have a back-up plan in case the worst happens. Stay up-to-date on available positions in your area, as well as nationwide because you never know when that dream job will arise. Also, continuing to invest in your education is always a safe bet as the most valuable professionals are those that know their craft intimately. And, don’t be afraid to make a change if it is in your best interest.
