Night Porter Job Description

This Night Porter sample job description can assist in your creating a job application that will attract job candidates who are qualified for the job. Feel free to revise this job description to meet your specific job duties and job requirements.

Introduction / Job Description

As a night porter, based in reception or at the porters’ desk, you will often be the first person to greet guests at a hotel.

In this job you would need customer service skills to welcome guests and see to their needs. You should have a smart appearance. You should also be physically fit, for carrying luggage.

Duties & Responsibilities

• Helping guests by carrying luggage
• Advising on hotel facilities
• Arranging taxis and booking tickets
• Running errands, such as taking and picking up dry cleaning
• Taking messages
• Giving directions
• Responding to safety and security issues
• Answering queries and making reservations

Requirements

• Proficient in English
• High School Diploma
• Ability to lift at least 50 lbs

Skills

• Communication
• Maintains a Good Energy Level
• Thorough and Organized
• Professional
• Punctual

Custom Question

What do you love about working at a hotel?