Tips for Effective Body Language During An Interview

Tips for Effective Body Language During An Interview

When it comes time to interview for that next job, be ready to impress your future employer with not only stellar answers but also effective body language. With only a limited amount of time to prove yourself during the interview, it’s crucial that you use your body to convey your confidence and know-how. And here’s how.

Stay positive

Your body language follows your mind. If you’re thinking negative thoughts, your body will consciously create negative energy. Instead, stay positive inside your head, and your body language will respond with confidence.

Also, if your mind is thinking positive thoughts, you’re more likely to smile. When you smile, the room will glow, especially if the room has bad lighting.

Sit up straight

A third of all job hunters have bad posture. Practice sitting upright in a chair. Slouching interviewees look like insecure people who aren’t confident in their skills.

If you’re thinking negative thoughts, your body will consciously create negative energy.

Practice a firm handshake

Since first impressions are crucial within the first 10 seconds of meeting someone, your need to perfect the handshake. All good handshakes have between 60% and 75% pressure. Don’t go 100%, but don’t be lazy and give 50% effort. Find that Goldilocks medium, and you will do great!

Make reasonable eye contact

You don’t have to stare into your interviewer’s soul, but you should at least make some eye contact with your interviewer. If you need to look somewhere else when you’re talking, look up, not down. You don’t want to look down often because the top of your head is not what companies are looking for.

Reduce nervous ticks

These habits might include playing with your hair, biting your fingernails, or crossing your arms. Have a friend tell you (in a nice way) which of your habits they notice so you don’t repeat them during an interview.

Stay positive inside your head, and your body language will respond with confidence.

React to their body language

Do your research on the company to get a sense of their business. Once you’ve done your research, read their body language during the interview. If they look puzzled, elaborate on one of your answers.

If the interviewer gets excited or their eyes light up, give them a couple more details, then let them ask you more questions. This keeps them involved in you, which is your only goal at the interview.

Less is more

Talk less and gesture less. The more nervous you are, the more talkative you become. Go over your strong points and say less. This keeps the interviewer on their toes. You will notice quickly if they’re interested in you or not, and most of their interest is in your body language.

Calm down on style

You’re not applying for a famous designer. Your business-casual style shouldn’t stand out. Don’t go overboard, but don’t look like a slob. Stay in the middle when it comes to style. Force the interviewers to like you for your brain, not for your clothes.

Reading the body language of your interviewer keeps him or her involved in you, which should be your only goal at the interview.

Don’t stress too much about the results

If you’re nervous about the interview, it’s usually because you a) are not prepared or b) believe that this job will solve all of the life’s problems. After reading this guide, you will become prepared, so don’t worry about preparation. But if you think this job will solve all of your problems, remember that this is just one of many opportunities that will come your way.

When it comes down to it, the entire package, from speech to posture to movement, is analyzed during the interview. So, leave the nerves at the door, remember a few of these tips, and be yourself!

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Hospitality Hiring: Why Utilize Online Hiring Platforms

Hospitality Hiring: Why Utilize Online Hiring Platforms

Believe it or not folks, but with every new restaurant opening and new opportunities lying around every corner, we are competing for talent.

Hospitality hiring right now

Effective hiring practices within the hospitality industry are more paramount than ever. We have seen a sharp increase in the national turnover rate, which has risen from 56% five years ago to 70% in 2016. This is a trend that has to slow down if we are going to control cost and maintain a consistent level of service in the years to come.

So, what’s the cause? Much of the problem has to do with outdated hiring practices that don’t consider the patterns and behaviors of this generation of workers.  Namely their desire to work for companies whose brands they admire and relate to as well as those that present clear growth opportunities. 

The solution? Utilizing hiring platforms that can simultaneously reach industry professionals on a broad scale and convey the personal message for which they are searching. In other words, hiring apps that are online and mobile-friendly. 

For years we have been relying on paper applications, “Help Wanted” signs and word of mouth to fill open positions at our establishments.

Out with the old…

For years we have been relying on paper applications, “Help Wanted” signs and word of mouth to fill open positions at our establishments. Using professional and modern online hiring platforms that are industry specific will help modernize some of these outdated hiring practices and will assist in providing a solution to our industry’s turnover problem.

There are some key features with sites like ours, that make the hiring process smoother and more efficient. We have built a central network full of industry professionals seeking positions within companies just like yours. One of the first things that need to happen is marketing and branding yourself in a way that attracts top talent.

Marketing your concept & culture

Why should job seekers choose to work for your company over a competitor? What aspects of your concept and culture make you stand out? These are all questions to ask yourself when you’ve decided to create an account with professional online hiring platforms.

One of the best features on Sirvo is the ability to create a business page and to customize it in a fashion that best represents your brand. This is done by being able to post a business profile picture and a cover photo that showcases one of those great Instagram photos you’ve posted over the years. There is also an area where you can break down your style of cuisine, concept or company motto or mission statement.

Posting an open position is another way for you to brand and market your company, by including specifics to requirements, qualifications and benefits of working for your type of establishment. You want to reach as many qualified candidates as possible and the only way to do so is by presenting yourself and your open position in the best light possible. Your business profile page and it’s look is essential to making a great first impression.

Effective hiring practices within the hospitality industry are more paramount than ever.

Streamline the hiring process

Besides the advantages of being inside of a network and broadcasting open positions specific to your industry’s talent pool, is the benefit to utilizing our Applicant Tracking Systems (ATS). What is ATS exactly? Well on Sirvo it’s a feature that allows you to do a number of things like:

  • Receive notifications of new applicants
  • View applicant profiles
  • Categorize applicants in a “qualified” or “declined” category
  • Message applicants directly to set interviews

Boom! Our ATS speeds up the process and centralizes communication within one network. No more getting emails with sketchy attachments or from applicants that you have zero background information on. With Sirvo, both the job seeker and your business have a better idea of who they may be partnering with in the near future.

If we continue to only consider the seven people that walked through our doors to fill out a paper application the last two weeks, then we are essentially eliminating a very large pool of qualified individuals online.

Time to enter the 21st century

We need to face the facts here, we are operating within a hiring process that is outdated and is in desperate need for an update. This isn’t a criticism, it’s a reality. We have been stuck in our old ways of doing things and we are an industry reluctant to change. Utilizing online hiring platforms will save you time, money and will assist in creating a well-rounded team of new hires. If we continue to only consider the seven people that walked through our doors to fill out a paper application the last two weeks, then we are essentially eliminating a very large pool of qualified individuals online.

Aren’t you tired of hiring and training constantly? Isn’t day to day business easier when you have a full staff? This is a fast growing, competitive industry, let’s stop trying to fill space and let’s invest in our hiring process so that we hire the actual “best” candidate to join our team!

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Sirvo Partners With EatDenver

Sirvo Partners With EatDenver

EatDenver becomes a Sirvo partner to offer its members streamlined hiring and business tools tailored to the Denver culinary community.

DENVER, COLORADO – August 1, 2016 – Sirvo, the premier web app for hospitality and restaurant recruitment, today announced a partnership with EatDenver, a nonprofit organization of locally-owned independent restaurants committed to supporting and promoting the value of independent dining within the Denver community. Together, EatDenver and Sirvo will provide independent restaurants across the city with better candidate reach and a streamlined hiring process.

“We’ve been a huge fan of EatDenver for years and are excited to contribute to the organization. With a more cost-effective way to hire, these independently-owned and operated restaurants can continue to focus on their forté – satisfying the foodie tastes of Denver.”   – Stephanie Maxwell, Sirvo CEO

Through the partnership, EatDenver will now have a fully integrated careers page on its website and EatDenver members will receive discounted pricing on the Sirvo platform. All member job listings will be displayed on both EatDenver and Sirvo as well as on Sirvo’s partner networks allowing EatDenver restaurants to engage with top talent across the state.

For more information about Sirvo’s partnership with EatDenver, click here.

About Sirvo

Sirvo, named Best New Startup 2015 is a modern web app for hospitality recruitment. Sirvo helps better connect employers and job seekers by providing easy access to business and talent profiles, powerful search, as well as collaborative hiring tools for a smooth, streamlined hiring process. For more information about Sirvo, visit Sirvo.com.

About EatDenver

EatDenver is a nonprofit organization of locally-owned independent restaurants committed to supporting and promoting the value of independent dining within our community. Their mission is to connect Denver’s independent restaurateurs and provide a forum where members can offer insight, support and wisdom to one another. For more information about EatDenver, visit EatDenver.com

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Not Every Food Establishment Should Offer Craft Cocktails

Not Every Food Establishment Should Offer Craft Cocktails

The craft cocktail event horizon has long passed. The truth is that craft cocktails are no longer a new thing. We’ve reached a point where customers expect virtually every restaurant and bar to understand their obligation for offering the drinks, even if it isn’t their main selling point. And that’s a problem. Creating a craft cocktail list and keeping up with it night after night is far trickier than many people think.

Part of the issue lies in the fact that mixing a drink and doing it well is a complicated process. This especially rings true when the server is trying to throw together a dozen different concoctions in just a few minutes to keep bar goers happy. The number of bartenders who can juggle all that at once is blatantly insufficient for the demand.

The truth is that craft cocktails are no longer a new thing.

In addition, numerous establishments that have attempted to implement an ambitious cocktail menu in the past are ultimately forced to return to offering their regular drinks. It’s unrealistic to assume that every 20-something with a few months of hospitality experience can be taught how to make a proper craft cocktail.

More so than execution, however, what trips up restaurants and bars the most is the planning. Given the wide variety of craft cocktails that already exist, it stands to reason that there are literally billions of potential combinations for various ingredients. So it should come as no surprise that many of those cocktails taste quite terrible. Because of this, there are actually fewer combination possibilities that are worth exploring. To top it off, the majority of the great cocktails have already been created and named.

That doesn’t mean an establishment should not experiment and see what they can come up with. Just because most have been done, what’s to say the next great cocktail invention isn’t right around the corner? Restaurants and bars would have a far smaller drink lineup without that experimentation. At the same time, it also doesn’t mean that every business should be trying to create something patrons have never seen before.

The reality is that an increasing number of customers are demanding what used to be a novelty everywhere they go, and it doesn’t matter where they are.

Not all restaurants should attempt to reinvent the wheel when exploring its food options. The same holds true with bars and the drinks they offer.

Despite all of this, the reality is that an increasing number of customers are demanding what used to be a novelty everywhere they go, and it doesn’t matter where they are. Whiskey drinkers are no longer content to stick with a well-made Manhattan. Even diners at Asian restaurants are asking to see a craft cocktail menu, even if the establishment doesn’t have one.

That’s taking it a bit too far.

The unfair assumption that craft cocktails are served anywhere drinks are available damages everyone in the hospitality business. Restaurants and bars can’t please those customers who demand they comply with their unreasonable expectations. Patrons may not be able to guess whether or not a specialty cocktail will actually taste any good. And genuine craft cocktail bars are forced to watch their products become lost in the shuffle.

When someone wants to try something exotic, they will make it a point to find a bar that already has a creative drink on their menu.

Everyone loves to try a creative food or drink once in a while when they go out to eat. But most of us are reasonable enough not to expect every pizza place to have its own unique topping combination. Many people would balk if a restaurant tried something creative with fried chicken. So why should cocktails be any different?

Not all establishments should feel the need to give in to the pressure of coming up with something new – because truth be told, classic combinations are perfectly fine just as they are for the majority of the population most of the time. When someone wants to try something exotic, they will make it a point to find a bar that already has a creative drink on their menu. Let them have their moment, and they’ll return soon enough.

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20 Golden Rules for Bartenders

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It is hard to come up with a single, specific and detailed list of instructions for bartenders that teaches each how to be a good bartender. However, here are 21 golden rules for bartenders that can help advance your career. Find out what a good bartender does and does not do by following these tips:

  • Do all that you can to make your bar patrons and guests happy within the specified boundaries of your employer. This will increase the likelihood of happier customers and better tips.
  • Be mindful of the fact that this is not your bar, your party, nor your booze. Respect that someone else is paying for the supplies you use and do not waste anything.
  • Dress like a pro, because you are repeatedly seen by virtually every customer who walks into the party or restaurant. Present yourself as a well-groomed professional.
  • Understand the types of alcohol that you serve. Study up on the various brands and their qualities, because your customers will have questions about it from time to time.
  • Practice the small details associated with cocktail making. These are the details that can separate the amateurs from the professionals.
  • Keep your money neat. This demonstrates to your customers and employers that you are well-organized and on top of their cash.

Study up on the various brands and their qualities, because your customers will have questions about it from time to time.

  • Sometimes, you will receive a small tip. This is the nature of the business. Don’t sweat it.
  • If you allow clientele to run your establishment, you will never regain control. Be in charge with a friendly, yet authoritative tone. Your customers will respect you for it.
  • Learn why and how to give out comps, because these can be real problem solvers when other things don’t work. Your customers will love you for them.
  • Anticipate what the customer wants before he or she asks. Refilling a glass, replacing a coaster or emptying a full ashtray are the types of small touches that the customer appreciates.
  • Control the bar environment. Is the music too loud? How is the temperature? Your customers’ comfort is proportional to how they will rate their experiences in your bar.
  • Branch out. It is important for a bartender to work continually to gain additional bartender skills because it helps keep customers interested.

If you allow clientele to run your establishment, you will never regain control.

  • Learn some jokes. Read the papers to learn some banter. People tip for your service. Be amiable, because these are valuable skills that will set you apart from other bartenders.
  • Keep your bar spotless. Face bottles forward. Keep the bar top clean, because this leaves a lasting impression that will impress the customers and show them your dedication to the job.
  • Use both hands as you work, because this will help you pick up speed as you mix drinks. Bartenders learn to become ambidextrous.
  • Mise en place is a French phrase describing how one arranges tools and ingredients. Do the same thing each time you set up because it will help you stay organized.
  • Always be seen washing your hands. Do not touch your face or hair. Be cool. Don’t be untidy, because these are the types of things that drive customers away.
  • Converse with customers. Greet them when they enter the bar area, and good-bye when they depart.  Find out how they are doing. This is exactly what customers expect from a bartender and will result in more loyalty from the customers and better tips.

Arranges tools and ingredients each time you set up because it will help you stay organized.

  • Refrain from offering advice, and resist the urge to dominate conversations, because you are here to serve your customers. Everything should be about your customers and not about yourself.
  • People expect a lot from their bartenders. Be careful about which aspects of yourself you choose to present at a given moment and select your conversational material carefully. No customer wants to know about that mole you just had removed from your ear lobe. Keep the conversation light, interesting and friendly.

Looking for bartender positions? Check out Sirvo for great opportunities! 

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