Business Owners Toolkit
Resources for Restaurant Owners and Operators
How Gamification Can Help Restaurants Exceed Goals
Gamification, you've probably heard this buzzworthy term more than a few times over the past year, and there's a reason. From learning new skills to breakthroughs in scientific research, the use of gamification in business is drastically rising because of its...
Attract Top Talent With Relocation Incentives
Finding top talent to fill the vital roles of a company often requires hospitality management and operations to extend their recruitment strategies. Placement of career opportunities on a broad platform to recruit is good, but making a distinct effort to allure top...
Tips for Hiring & Retaining Talented Service Employees
Recent economic trends have led more and more talented individuals to seek employment in the service sector, which is great news if you're looking to hire employees for your service-related business. Nevertheless, turnover in the industry remains high, which means...
New Overtime Rules Are Coming Faster Than You Think
Restaurants could be forced to change the way they pay managers in just a few months as the federal government moves forward on new rules that dramatically expand who is eligible for overtime. Earlier this week, the U.S. Department of Labor sent its final set of...
Getting ServSafe Certified As Efficiently As Possible
Food and beverage safety is the number one priority when running a restaurant, especially a successful one. That means making sure your managers, service staff and bar staff are trained and that their certifications stay up-to-date. Enter ServSafe, the most popular...
5 Interviewing Tips for Smart Hiring in the Hospitality Business
The world is saturated with advice for job seekers in the hospitality industry about how to come out of interviews ahead when seeking new employment, and as any manager who has held more than one round of interviews can confess, that shows. However, smooth talk and...
Create A Motivational Environment For Your Restaurant Staff
One of the biggest challenges in the food and beverage industry is hiring qualified and capable employees and keeping them around for the long run. The average day in the life of a food and beverage worker can be stressful, and using motivational techniques to inspire...
Management Hacks: Positive Workplace Culture
Workplace culture, from how a business looks to employee attitudes and communication, reinforces how an organization, or team, operates. It's a fundamental element that can have a huge impact, whether it's positive or negative is up to you. Key ingredients Businesses...
Management Hacks: Customer Service
As a business owner or manager, it’s your job to make sure your customers have positive experiences when they encounter any issues with your company. Whether you run a restaurant, hotel, or software company, you can, and should, provide amazing customer service that...
Calculating Actual & Theoretical Food Costs
Controlling food costs is integral to running a profitable restaurant. At its heart lies the challenge of balancing the (rather) static cost of the item displayed on the menu with the daily variations in cost for its ingredients. To ensure this, restaurant operators...
Management Hacks: Business Operations
As a manager, in a restaurant or otherwise, it is your responsibility to ensure that business is running smoothly. This ranges from how staff is performing to business outcomes. It can be a heavy load. However, there are still many easy and inexpensive things you can...
10 Best Practices For Managing Restaurant Inventory
Taking inventory is an unpopular task at most restaurants, but one that is critical to controlling food costs and improving profitability. Yet, when we speak with restaurant owners, many admit that they either do a poor job at it, or do it infrequently. In most cases,...
