Why Giving Thanks is Good for Your Career

Why Giving Thanks is Good for Your Career

Soon, we will gather to celebrate Thanksgiving, acknowledging our blessings and giving thanks for our good fortune. It’s a lovely tradition. But this year, why not try to extend the practice of gratitude beyond the Thanksgiving table to the workplace? Most of us rarely give or receive thanks at work, but why’s this the case? In part, there’s the belief that we shouldn’t have to thank people for doing things they’re paid to do. But it’s also because we often feel uneasy about the correct way to say thanks in the workplace. So, in the holiday spirit, here are a few suggestions to help ease the way.

Just say it

Skip the email or text and go tell that awesome co-worker or manager how much you appreciate him or her. But tailor your delivery to the recipient; some people prefer to be acknowledged in private, others bask in public praise. Exactly what you say is up to you, but for the greatest impact, make sure it’s specific, heartfelt and genuine. It’s remarkable how even a few words of praise will help improve your work relationships.

It’s remarkable how even a few words of praise will help improve your work relationships.

Send an e-note

We all complain about getting too much e-mail. But have you ever complained about getting a personalized e-mail expressing genuine thanks? I doubt it.

In his book, The Happiness Advantage, positive psychology researcher Shawn Achor recommends starting your mornings by spending two minutes writing an e-mail of praise or thanks to a different friend or colleague each day. It doesn’t need to be long; just a few sentences will suffice.

Try to do it for at least 21 days (the time it takes to establish a habit). Sending these e-notes will not only increase your happiness, they’ll help broaden and cement your work relationships.

Write a thank-you card

Handwritten cards are an increasing rarity in the Internet age. So the next time you want to show your appreciation to a work colleague or someone in your professional network, consider doing it the old-fashioned way. A thank-you card is a heartfelt way to express your gratitude when a co-worker has gone above and beyond, or after the completion of a huge event or project.

If you’re in job search mode, you should always send a thank-you note soon after an interview, either by e-mail or card. But don’t forget to send a handwritten note of thanks to friends and colleagues who’ve actively helped you during the search, too.

Within every workplace, there are employees who put incredible effort into jobs that few ever notice.

Thank the people who never get thanked

Within every workplace, there are employees who put incredible effort into jobs that few ever notice: the janitor who mops the floors, the admin who perfects her manager’s PowerPoint, the cashier who always remember your lunch order, the temp who answers the phones…

If you’re in a position where you can thank these workers with a raise, bonus or promotion, I urge you to do so. But all of us, no matter what our rank, have the power to make other people feel appreciated. It may not offer a direct payoff, but it’s the right thing to do and good karma is never a bad thing.

So the next time you’re about to walk past one of these workers, stop, chat and express your gratitude. Doing so won’t take much time and will likely prove the highlight of their day — and yours.

Practice gratitude

Beyond expressing thanks to others, it’s equally important to focus on all that you are grateful for in your own life.

Positive psychology research shows that by regularly practicing gratitude you can significantly improve your happiness. This can ultimately pay off for you in your career, since happier people are more productive, engaged and resilient workers. It’s why Achor says, “The greatest competitive advantage you could have is a positive and engaged brain.”

Here are three simple practices to consider:

1. Keep a gratitude journal. Spend two minutes a day making note of at least three new things you’re grateful for and do it for at least 21 days. Positive psychology research has shown that keeping track of what you are thankful for trains your brain to scan for the positives in your life and stimulates production of serotonin and dopamine — the brain’s “feel-good” chemicals. That in turn, reduces feeling of anxiety, stress and helplessness, which is an invaluable aid for navigating an uncertain workplace.

2. Savor happy memories. Rekindling happy moments from the past is a proven way to boost your mood, which, in turn, can make you more productive and resilient at work.

Fortunately, the holidays offer a wonderful chance to share treasured family videos, photos and family stories with loved ones. But you can reap the benefits of savoring fond job-related memories, too. Surround yourself at your workplace with things like photos of conferences you attended or awards you received. Or get together with colleagues to swap humorous “war stories” and remind each other of important accomplishments.

3. Be grateful for what you’ve learned from career setbacks. Nobody enjoys when things don’t go well at work. But you can lessen the pain when you acknowledge their lessons and reframe the losses as potential gains.

A few questions to help you find the silver lining:

  • What lessons did this experience teach me?
  • Can I find a way to be thankful for what I learned or gained from this experience, even though I was initially disappointed by it?
  • What new abilities did the experience draw out of me?

This article was originally published on Forbes.

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5 Tips for Taking Your Restaurant Website From Good to Great

5 Tips for Taking Your Restaurant Website From Good to Great

A good website is no longer enough to compete in the crowded restaurant environment. To stand out to potential patrons in the age of internet ubiquity, you need a digital presence that sets your business apart from its competition. To help accomplish that goal, here are 5 steps you can take to take your restaurant website from good to great.

1. Make it Responsive

To say that we live in a world of smartphones and tablets is no longer an exaggeration. Mobile internet usage surpassed its desktop counterpart for the first time last year, and the gap is only expected to widen in the near future. Increasingly, your patrons are deciding whether to visit your establishment on the go.

For your restaurant, that means a crucial adjustment: make sure your website looks equally well on all devices and screen sizes. The process, called responsive design, allows the layout of each page to adjust dynamically so that even smartphone users can still find the information they need. The result will be better visibility in search engines in addition to improved user experience.

2. Allow for Online Reservations

Nobody likes even the chance of waiting in line. And yet, especially during peak hours, exactly that might happen for many restaurants. So why not set yours apart with an online reservation system?

A number of platforms, such as Tablein and Nextable, have begun to offer services that allow restaurants to integrate online reservations into their websites. The result is a more interactive experience that allows your audience to more easily reserve tables, and you to better plan your busy evenings.

…don’t underestimate the power of personalizing the web experience for your audience.

3. Add Your Own Style

To be successful online, your restaurant website cannot look like its competition. You need to stand out, ideally in a visual style that is congruent with the brand you’re looking to promote. Above all, that means losing the stock photos and using photos of your own locale, staff, and guests instead.

Try to use the website to convey the actual atmosphere and type of food your audience will encounter when they visit. We’re visual learners, so a large percentage of your web visitors will never bother to view your menu or read your writing if you cannot grasp their interest and attention within the first few seconds on your website.

4. Include Social Proof

Nothing is more convincing to potential guests than their peers telling them about the greatness of your food and atmosphere. Social proof in all of its forms is scientifically proven to work, thanks to our subconscious need for social validation.

Customer testimonials on your website are a crucial first step in leveraging the power of the masses. But so are social shares, especially if you decide to feature dynamic content such as blog posts or videos. The more easily your visitors can share the content, the larger of an audience will find out about your restaurant and be prompted to visit your website.

You need to stand out, ideally in a visual style that is congruent with the brand you’re looking to promote.

5. Share Behind-the-Scenes Content

Finally, don’t underestimate the power of personalizing the web experience for your audience. Especially first-time visitors, who can only rely on your website for information about your restaurant, will appreciate learning more that helps them better understand what they’re in for.

For example, you may want to share a profile (or even cooking video) of your cooks to give your audience a better understanding of how their food is made. You can do the same for servers, or even include a timelapse video of a typical night that better conveys how popular your restaurant truly is. The more of a peak behind the curtain you allow your audience to take, the more likely they’ll be to actually visit and check out your restaurant for themselves.

Do you have a good restaurant website? Don’t rest on your laurels – your competitors might as well. Instead, work to make it great, using the above tips. Ultimately, your audience will have to decide whether they want to eat at your establishment or at an alternative down the road. An effective website can make all the difference in helping them make that decision.

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Pro-Tips to Get Hired on Sirvo

Pro-Tips to Get Hired on Sirvo

Welcome to the inside track on how to best use Sirvo to get hired. Don’t worry, it’s not rocket science and it won’t take much effort at all. Just a few tricks of the trade that will increase your chances of finding that great job that you’ve been looking for!

Upload eye-catching photos

While there are several ways to distinguish your profile from others’, one of the most effective is to include unique profile and cover photos that showcase your personality. If you are a chef who is passionate about food, use a photo of a dish you created and want to show off. Perhaps you are an adventurous individual and enjoy rock climbing, diving or hiking, then add photos that highlight those interests.

Not everything on your profile has to be industry related; it should be a well-rounded representation of who you are.

Not everything you do on your profile has to be industry related; the employers on Sirvo are looking for those who will fit in well within their company’s culture. And, isn’t that what you’re looking for too? You want to find a job with a team you’ll jibe with and at a company that supports who you are. This is the whole point behind profiles and business pages; to help provide more insight into culture and personality so that you find a great job that you love!

Sure, experience in the industry is important, but it’s not everything. Employers want to hire unique individuals who will add an interesting dynamic to their teams.

Pro-tip: To further highlight your personality, complete the interests section on your profile. Having a common interest with the person who may hire you can be very beneficial.

Speaking of experience…

Yes, one can simply list their past experience within the industry and leave it at that. Or, you can choose to go into more depth about your previous positions and explain exactly how you contributed and what you learned in the process. The latter will definitely do more for you in the long run because it shows employers that you not only take pride in your work but you’re also passionate about what you do.

Don’t limit yourself by only including a few past jobs.

Also, don’t limit yourself by only including a few past jobs. Restaurant and hotel managers aren’t just looking to fill the positions they have listed, they are often looking for candidates that may one day ascend to mid to upper-level management positions, HR positions and marketing positions.

Use the experience section to highlight why you are best the candidate for the position for which you are applying and also for the position that could quite easily jump-start your career.

Pro-tip: Including your job title in the profile header as well as completing the skills and certifications sections can help you get recruited by employers via candidate search.

Utilize our search features

New jobs are posted daily, which means that more tenured posts move further down the list, but you can easily hone in on the type of position you’re looking for by using a keyword. Whether that’s a specific job title, restaurant section (like FOH or BOH) or shift, your search results will appear in seconds!

Maybe you already have a decent job, which you’d only leave for a position at certain company or concept that you’ve been wanting to work for. Easy! Simply toggle the Search Companies tab, type in that company’s name and head to their business page to see all of their open listings.

If you’ve had your eye on a certain company and you’re just looking for a way to get your foot in the door, this the perfect tool to take advantage of.

Sirvo was designed so that both employers AND job seekers can throw out the big net.

Apply to more than one position

The more jobs you apply for, the higher the chances are that you’ll get hired. This is a competitive market right now and there are many qualified candidates these days who are applying for the same positions you are. It’s possible (and even probable) that someone got to the punch before you did. Or, maybe you weren’t the right fit. Whatever the reason, one application may not do the trick.

The great thing about Sirvo is that it was designed so that both employers AND job seekers can throw out the big net; your profile makes it fast and easy to apply for several positions at once and, if you’ve uploaded a resume, Sirvo saves it so you don’t have to keep attaching it to every application.

The point is that it doesn’t hurt to apply to as many positions as possible even if they aren’t exactly what you are looking for. The industry is suffering from a 70% turnover rate, which means there is always the opportunity for upward mobility. You never know when that Barback position may turn into the Bartending position you were originally gunning for.

Unlike other hiring platforms, anyone can start a conversation on Sirvo, including you!

Message employers directly

Unlike other hiring platforms, anyone can start a conversation on Sirvo, including you! Perhaps you have questions about the position or simply want to send a message expressing gratitude for consideration. No matter the subject, this is a great way to separate yourself from the pack.

When the opportunity arises, just click Send Message from the company’s page and reach out with any questions or comments. All business pages on Sirvo are managed by those responsible for interviewing and hiring, so your message will be read. Whether or not it stands out is on you.

Sirvo is a great resource for anyone looking for a job within the hospitality industry. We have all kinds of job listings, from entry level to management, with some of the most renowned companies in town. Thanks to the partnerships we’ve formed with the Colorado Restaurant Association (over 4,000 members) and EatDenver (Denver’s Independent Restaurant Network), we have the inside scoop on Denver’s best jobs!

Click on either link above to see open listings from partner members specifically or head to our job board to see all of our listings and start applying today.

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Hire and Retain Great Line Cooks for Your Restaurant

Hire and Retain Great Line Cooks for Your Restaurant

If you’re worried about hiring line cooks to work for your restaurant, you’re not alone, there’s a serious shortage in the industry. And, because of it, settling for the first person that walks in the door can be tempting. But, it can also be a trap. So, what to do? Here are a few tips that can help you not only hire the right people but also keep them around for the long haul.

Look for Work Ethic, Not Cooking Skills

In most cases, you can teach cooking skills. Chances are, any cook applying for a position at your restaurant has the ability to follow directions and put together a few basic dishes. What you need is a strong work ethic and willingness to give their best to your restaurant.

What you need is a strong work ethic and willingness to give their best.

With this mind, look for the individuals who will go the extra mile. Take the time to talk with candidates even if they may not have as much as experience as you’d like. Get a feel for their expectations of your restaurant, their attitude when they’re working, and their attitude toward previous jobs.

The more you know about a cook’s work ethic, the more you’ll know about whether or not they’ll be a good fit for your restaurant.

Check Work History

Before making any decisions, don’t just look over the provided work history, but contact previous employers to gain any insight they may have. There are plenty of good reasons for leaving a job, ranging from a schedule that didn’t fit the chef’s needs or a work environment that simply wasn’t a good fit.

You won’t know for sure until you get the facts.

Unfortunately, there are also a number of cooks who simply aren’t happy in any workplace. If you see a cook who has bounced from restaurant to restaurant, it could be a red flag that this individual may not be the type you’re looking for. However, you won’t know for sure until you get the facts.

Develop Relationships

From the first time you meet with a new cook to the day they quit, it’s your job to develop a relationship with them. Mutual respect will go a long way in keeping your cooks happy with your restaurant, and that means that they’re less likely to go hunting for another position.

Mutual respect will go a long way in keeping your cooks happy with your restaurant.

Treat your cooks with respect and address them by name. Show your understanding that they are professionals who are deserving of your time and attention. The more respect you give them, the greater the likelihood that they will respect you in turn.

Listen to Their Concerns

What is it that’s making your cooks unhappy? What can you do to change it? As part of the relationship you’re building with them, make it clear that their concerns matter.

Do your best to address those concerns and improve working conditions, whether that means purchasing better tools or providing an additional staff member to help handle specific high-demand times. This will show your cooks that you care about them as people, not just as staff, which can be hard to find in this industry and is a great reason to stick with a job.

This will show your cooks that you care about them as people, not just as staff.

Hiring and retaining talent is a challenge faced by most restaurant owners and managers. However, it can be done! By putting in the effort during the hiring process and continuing to do so afterward, you’ll be able to retain your great employees and keep hiring new ones, too.

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How to Interview Hospitality Candidates From Start to Hire

How to Interview Hospitality Candidates From Start to Hire

Why did we hire that person? I’m sure that’s a question you’ve asked yourself in the past about a new hire. The truth is, hiring can often be a frustrating experience for the management team as a whole. So what can we do to ensure that the candidates we hire turn out to be the great employees we’d hope for? Use the interview as your final test, and make it one that can only be passed by those that have the skills and personality for which you’re looking.

Defining the Interview Process

In order for your interviews to be successful, a standard procedure must be in place. After all, we all know how easy it is to mismanage this integral step in the hiring process. From crossed lines of communication to scheduling mishaps, there are so many places to take a wrong turn. So, avoid the disorder and create an outline to be used each and every time your group needs to hire.

Here are a few things your procedure must address:

  • An accessible and universal interview schedule template (interviewing with who and when).
  • Effective interview questions that your management team can reference if necessary.
  • Access to current job postings so that everyone is on the same page as to job requirements, necessary qualifications and experience level.
  • The number of interview rounds required before a decision can be made.
  • The review process in which the management team communicates the pros and cons of each candidate

Once the process has been created, stick to it! Make revisions when necessary, but be consistent in following the guidelines. This will not only reduce stress but also lead to better hiring decisions in the end.

Time to Interview

Once you’ve decided on the standard operating procedure in terms of logistics, it’s time to get to the good stuff – the actual interview. Of course, asking the right questions is crucial.

While there will have to be some clear cut questions asked (about experience and such), the most revealing questions are those that are open-ended. Questions that require candidates to think through their answers will give you a broader understanding of who they are and what they can bring to the table.

It’s also imperative that different questions are asked in every interview round so that as much information about the candidate can be gathered. This is where communication between managers is necessary. Best practice is to have all managers involved in the decision-making process briefed following each interview.

Last but not least, don’t forget that the interview is not one-sided. Candidates are also interviewing us, so just as they have to prepare, we do too. Ensure that the management team is ready to answer any questions that candidates may ask and that the rest of the staff is aware that an interview is taking place.

Decisions, Decisions

Now that the interviews are completed, it’s time to hire. Ideally, before any decisions are made, the pros and cons of each candidate should be discussed at management meetings so that everyone who took part in the interview process can give their input.

However, this may not always be an option, so then it’s up to the owners, chefs or GM’s to collect the information and communicate with the rest of the team. If that person is you, consider every piece of information you’re given and don’t be hasty in deciding who to hire because it will do more harm than good.

The main takeaways here are that a consistent and organized hiring process is essential to making the right additions to your staff. Take the necessary steps throughout this vetting process even if that means committing more time to this stage because, in the end, the interview really should be a test that only the best employees pass.

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Restaurants Should Always Be Looking For Fresh Faces. Here’s Why:

Restaurants Should Always Be Looking For Fresh Faces. Here’s Why:

Restaurants invest a lot in labor when they hire people. They train, sign employees up for food-safety certifications, and put money towards their health insurance. All this is a lot of work, but it is worth it to keep hiring throughout the year. In fact, you want to always be hiring. Why? Well, consider the following…

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