5 Simple Ways for Servers to Get Better Tips

5 Simple Ways for Servers to Get Better Tips

When you’re a server, you often live on your tips. Increasing them by a dollar or two per table can make a big difference over the course of a night. Of course, you can’t reduce yourself to begging your tables to tip better, so how do you increase those all-important tips? These simple tips will help you increase yours.

Introduce Yourself by Name

Did you know that offering your table your name–regardless of whether you’re male or female–can lead to an average of $2 more in tips per table?

Introducing yourself by name helps create a sense of connection between you and your customers.

Introducing yourself by name helps create a sense of connection between you and your customers. They’re more likely to identify with you as a person, decide that they like you, and therefore tip higher as a result.

Dress Up a Little

Perceptions matter, and servers who are perceived as being attractive are more likely to get higher tips than those who aren’t, before you go to work, take the time to clean up. If you’re female, do your makeup and fix your hair. If you’re a man, same goes!

Also, try to avoid stains on your uniform or apron, and if you need to, freshen up occasionally throughout the evening. You might be surprised by the results!

Get Closer

Making eye contact with your customers is a great way to encourage them to develop a connection with you and increase the amount of your tip. Crouch down by the table so that you’re looking at them at eye level, rather than staring down at them.

Watch your customers for cues; some would prefer that you keep your distance.

You can also try standing a little bit closer to your customers when they’re ordering. Watch your customers for cues; some would prefer that you keep your distance.

Encourage the Customer to Like You

When you repeat their food order back to them, you encourage customers to identify with you and think of you as “like them.” Letting the customer know that they made a good choice in their meal tells them that approve of them and that you like the same things they do.

You can also convince the customer that you’re on their side through the concept of reciprocity: convince the customer that you’ve done something for them, whether it’s writing “thank you!” on the back of their receipt, taking care of a minor inconvenience, or bringing them a little something extra like mints with the check.

Offer Great Service

At the heart of a great tip, is a great server – that is, one that provides a high-quality experience to every customer who comes to their tables. Strive to do this regardless of how your day is going, how you perceive the customer, or what they order.

At the heart of a great tip, is a great server.

There are some things that are beyond your control: the speed of the kitchen and whether or not they get the order exactly right, for example. Other things are well within your control. Make it a priority to keep drink glasses full, to bring food out as soon as it’s ready, and to be cheerful whenever you check on a table.

Learning to read your customers is one of the most critical parts of being a good server. Some tables are high-maintenance, but will pay well for it; others will pay for the privilege of discreet service and being left alone to enjoy their meals. As you learn to evaluate your customers’ needs from the moment they arrive at the table, you’ll discover that your tips start going up as a result of your improved service.

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Sometimes, the path isn’t so obvious…

Take our quiz to find out where your heart belongs when it comes to working in restaurants.

[os-widget path=”/sirvo/let-s-find-out-which-job-is-calling-to-you” of=”sirvo” comments=”false” width=”600″]

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Why You Should Become a Restaurant Expeditor

Why You Should Become a Restaurant Expeditor

Have you ever wondered how even the busiest of restaurants are able to coordinate kitchen and service staff while ensuring orders are accurately recorded and cooked to perfection each time? More than likely, those establishments that are able to accomplish this have hired effective restaurant food expeditors.

What exactly is a restaurant expeditor?

At its most basic, the job description of a restaurant expeditor is to serve as a middle-man between the workers in the front and back of the house – in other words, the service staff and the kitchen staff. Expeditors work to ensure that service staff accurately communicates customer orders and that the cooks are preparing those orders properly and promptly. The principal goal is to keep solid communication between the two groups so that customer service is the best that it can be.

Their principal goal is to keep solid communication between the service and kitchen staff so that customer service is the best that it can be.

Expeditors typically work in the kitchen and are often seen checking order tickets to confirm that orders are being called and prepared accurately. These individuals are also responsible for ensuring any incoming special requests are done correctly. When they find something being done improperly, the expeditor is to inform the kitchen staff before the food is taken out front to the guest.

What skills do you need to be an expeditor?

To be effective at their jobs, expeditors must be excellent communicators with top-notch customer service skills. When a restaurant is regularly busy, it is often not productive for the front and back staff to communicate with each other directly. That is where expeditors come in. Besides checking tickets, it may also be their responsibility to read them and call out the orders as they come in.

While not a requirement, basic cooking skills can be assets to expeditors. As is familiarity with the menu because it’s expeditor’s job tell whether or not a dish has been prepared correctly with just a glance and update service staff regarding any changes to the menu

Managers will frequently ask the expeditor for their opinions on how service is going and if something needs to be changed.

Many restaurant kitchens are fast-paced environments, so it’s vital that an expeditor is able to handle the pressure, as they may spend their entire shift moving between the front and back of the establishment with no break, particularly on busy nights.

Because this individual is in such a unique position, managers will frequently ask the expeditor for their opinions on how smoothly everything is going and whether something needs to be changed to improve the flow of customer service. This input is extremely helpful and important to the continued existence of the restaurant.

How do you become a restaurant expeditor?

In many cases, it is as simple as putting in an application, which you can do on Sirvo in just minutes. However, in busy high-end restaurants, at least some experience is likely to be required. Individuals who have worked in both the front and the back of the house will be at an advantage.

Most of the time, hiring managers are less concerned with credentials and prefer to find individuals with the right personality for the position.

Generally, the more experience an applicant has in a restaurant setting, the better. Most of the time, though, hiring managers are less concerned with credentials and prefer to find individuals with the right experience and personality for the position.

The job of restaurant expeditor is the perfect position for those who possess strong communication skills and enjoy working in all aspects of a restaurant setting. It is also a solid step forward for anyone who wants to work toward a long and rewarding career within the restaurant industry. To search for expeditor jobs on Sirvo, click here!

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Your Culinary Career Doesn’t End With the Kitchen

Your Culinary Career Doesn’t End With the Kitchen

After years in the kitchen, many chefs find that they’re ready to try something else. Long hours slaving over a hot stove can start to wear on anyone after a while! Luckily, there are plenty of careers that will use your existing skills so that you can continue to develop your career and move outside the kitchen once and for all. These culinary careers will get you out of the kitchen and into new, fascinating areas of employment.

Food Critic

You know what it’s supposed to taste like. Now, get out there and see how other people are cooking it! Becoming a food critic is a great way to use your years in the kitchen to good advantage. From here on out, you get to eat the food instead of cooking it.

Food Stylist and/or Photographer

Do you delight in a plate that’s perfectly designed to be as appetizing as possible to your customers? If so, a career in food styling or photography could be the perfect move for you. Many restaurants want professional stylists and photographers to arrange their food perfectly for menu photos, advertisements, and more.

By becoming a restaurant consultant, you can work with a variety of restaurants to help them get their name off the ground and increase their customer base.

Research and Development Kitchen Worker

If you’re tired of slaving away in a restaurant, but don’t want to give up your place in the kitchen just yet, consider working in a research and development kitchen. In these locations, you’ll be the first to try new recipes, experiment with and develop new tools, and learn how to use great new foods in recipes that will entice everyone who tries them.

Teacher

Chances are, you didn’t develop your culinary skills on your own – and there are plenty of young chefs out there who would benefit from your expertise. Consider taking your skills to the classroom, where you can share tips and tricks with future chefs who are hoping to someday be as successful as you’ve been.

Consultant

Many restaurants fail simply because they don’t know how to do things properly. By becoming a restaurant consultant, you can work with a variety of restaurants to help them get their name off the ground, increase their customer base, and create fantastic dishes that will help set their restaurant apart. Consultants are able to control their hours, decrease their stress, and still enjoy that fast-paced restaurant atmosphere on a regular basis–the perfect combination for many chefs.

As a teacher, consider taking your skills to the classroom, where you can share tips and tricks with future chefs.

Nutritionist

Love cooking up healthy food and finding great ways to incorporate healthy recipes into everyday meal plans? Becoming a nutritionist will allow you to get closer to your customers, develop relationships with them, and offer them the advice they need to live healthier lifestyles.

Restaurant Owner

Want to keep the restaurant life, but take it to a new level? Consider becoming a restaurant owner. You’ll be able to keep your hand in and cook a few meals when you like, shape the menu for yourself, and interact with customers more often. For many one-time chefs, it’s the best of all available worlds.

Food and Beverage Manager

In many hotels and other large establishments, someone has to control the food that moves in and out of the kitchen. Becoming a food and beverage manager will allow you to oversee this critical area without leaving you trapped in the kitchen every day.

If you’re looking for a change of pace, any of these great jobs will help open doors and allow you to further develop your career without the need to start over. Your experience as a chef will help prepare you for exciting new career opportunities that you never imagined possible. Whether you’re tired of cooking for other people, ready to give up the long hours, or simply want a change, there’s a new career move out there for you.

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Why These BOH Jobs Are Uber Important

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Restaurant workers often wonder, “Is your job actually important to the restaurant?”  The answer is, “yes,” regardless of the position. Here are the jobs in restaurants that make a huge difference to the business!

The Dishwasher

Every employee plays an integral role in the overall operation of a restaurant. Despite the common idea that the executive chef is always the most important person, some may be surprised to learn that the dishwasher has the most important job of all. It is pointless for an executive chef to create an exquisite entree or dessert unless he or she has dishes on which to present it to customers.

The profitability of a restaurant is positively affected when the dishwasher makes sure that every utensil, glass and plate sparkles.

The profitability of a restaurant is positively affected when the dishwasher makes sure that every utensil, glass and plate sparkles. Clean dishes are not only imperative to highlight the chef’s presentation, they are an important element in the return of customers to a restaurant. All it takes is one dirty wine glass to send a customer packing to the next restaurant in line.

The Prep Cook

Recipe ingredients in the wrong proportions can cost the restaurant thousands of dollars each year. The prep cook works in unison with the sous chef and executive chef to come up with the exact measurements and pleasing visual presentations for food items so this will not happen.

It is up to the prep cook to maintain an orderly, clean kitchen and to ensure that all food items are properly stored.

The prep cook measures ingredients and seasonings to be used in the restaurant’s dishes. He or she washes and chops vegetables and cuts meat. The prep cook also prepares simple dishes, such as nachos, salads and baked potatoes.

It is up to the prep cook to maintain an orderly, clean kitchen and to ensure that all food items are properly stored. It is important that he or she comply with sanitation and nutrition guidelines. Prep chefs should always be prepared for other kitchen duties as assigned.

The Line Cook

The line cook position has the highest turnover of any other restaurant position, and every great restaurant needs at least three of them. The executive chef relies upon the line cook to ensure the food comes out in a timely fashion and in high quality. Duties include setting up and stocking all stations with the supplies necessary for the shift and to prepare food for service.

The line cook works in cooperation with the rest of the kitchen staff to cook certain menu items and to answer, report and follow each and every instruction issued by the sous chef or executive chef.

At the end of the shift, the line cook cleans up his or her station, takes care of the leftover food and appropriately stocks the inventory.

The Sous Chef

The sous chef works directly under the executive chef, and must master many roles in the restaurant kitchen. He or she can have an executive position in a large operation, or oversee an entire small cafe kitchen, standing in for various positions as necessary. Oftentimes, the sous chef is the person in charge of the restaurant’s daily specials, its menu, preparation, recipes and cost-related productivity.

The sous chef manages labor costs, food costs and the cleanliness and readiness of each kitchen station. He or she is responsible for implementation of every cost saving breadth and all standard kitchen compliances.

The sous chef is the person in charge of the restaurant’s daily specials, its menu, preparation, recipes and cost-related productivity.

It is also the sous chef’s responsibility to maximize labor costs by scheduling the best, most competent chefs and cooks on the restaurant’s busiest nights. This serves to maximize cooking talent and assure service efficiency on the nights the restaurant has the most customers, ensuring the highest quality food and outstanding customer service to directly and positively affect sales.

The Executive Chef

The executive chef must be a jack of all trades, in a sense. He or she comes up with recipes and menus, and does the hiring and firing of kitchen staff. He or she does the book-keeping and forecasts the budget. It is the executive chef’s responsibility to program the computer and streamline all operations for cost efficiency.

He or she maintains all of the restaurant’s equipment and to run the line or expedite during each shift. In other words, the profitability of the entire restaurant in on the shoulders of the executive chef. The executive chef reports to the restaurant’s owner.

BOH positions make up the bread and butter of a restaurant’s staff. Without them, a restaurant is just a building with a nice kitchen. That’s why they are so in demand right now and restaurants everywhere are hiring for BOH positions. Check out the great BOH job opportunities available on Sirvo!

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Open Call for The Stanley Marketplace Career Fair

Open Call for The Stanley Marketplace Career Fair

Sirvo is proud to announce that on Saturday, September 24th we will be at Stanley Marketplace’s Career Fair, located at 2501 Dallas St., Aurora, CO. Residing in a hangar formerly owned and operated by Stanley Aviation (once Aurora’s largest employer), this new marketplace is sure to be one of Colorado’s hottest locations to shop, eat, drink and have fun!

STANLEY MARKETPLACE CAREER FAIR

Saturday, September 24th 2016

2501 Dallas St., Aurora, CO

1:00 PM – 4:00 PM

Pre-Registration is Required-Head Here to Register

More than 50 independently owned and operated businesses will all be gathered under one roof looking for that next great hire to join their team in one of the most anticipated openings of 2016. This is the place to work!

The marketplace has two levels of retail shops, restaurants, microbreweries, coffee shops, ice cream, bakeries, salons, health and fitness studios and so much more! Located in northwest Aurora, The Stanley Marketplace is part of a continued revitalization effort that seeks to take older structures located in the city and restructure them in a way that pays homage to their former glory. A lot of thought and effort is put into these types of spaces and it is meant to be a modern gathering place where you can bring friends or family and spend a day enjoying yourself.

More than 50 independently owned and operated businesses will all be gathered under one roof looking for that next great hire to join their team in one of the most anticipated openings of 2016.

Denverites are already accustomed to this type of scene, as many of us frequent The Source or Industry, both located in RiNo. So when you are wondering what Stanley will look like, think of those buildings and triple the amount of things to do and places to visit. The space is so huge it will also play host to some of the best art, food, music and cultural events (or “Happenings“) we all love to partake in as Coloradans; including CherryArts at The Stanley and 5280 Eats hosted by 5280 Magazine!

So, if you are looking for a fun and exciting environment to work in and have been waiting for an opportunity like The Stanley Marketplace to arrive, then come see us on Saturday, September 24th with your Sirvo resume printed and ready to go! With a place this popular, this is your chance to get your foot in the door. If you have any friends that you think would be interested in applying to work at The Stanley or are looking for a position in hospitality in general, share this blog post and tell them to head over to Sirvo and create their profile.

See you there! 

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